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Friends & Family Survey

Registration & Enhanced KYC, General app experience without exchange functionality

Step 1 of 49

2%

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Before starting testing
Name
First Last
Email
Phone
Country

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Environment
Used device
iPhone/Samsung…
Using OS
Android 13 / iOS 14

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Conditions
Connected to Wi-Fi
- YES
- NO
Mobile connection
- 3G
- 4G
- 5G

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App Store
Where you able to find Xallet App in the store?
- YES
- NO
Where you able to downable the app?
- YES
- NO
Where you able to Install the app?
- YES
- NO
Where you able to start the app?
- YES
- NO

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Registration Screens
Could you resolve the CAPTCHA code?
- YES
- NO
What issues did you faced?

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Registration Screens
Could you open the links for terms & conditionals?
- YES
- NO
- Not tested
Could you continue without accepting the terms & conditions?
- YES
- NO

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Registration Screens
Did you face any issue here?
- YES
- NO
- Not tested

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Registration Screens
What country of residence did you select?
Please add the country you have selected

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Registration Screens
Did you get an Email for confirmation?
- YES
- NO
What Email address did you use?

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Registration Screens
Did you get an SMS for a one time password?
- YES
- NO

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Registration Screens
Where you able to proceed without adding a group code?
- YES
- NO
Describe Error

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Registration Screens
Did you face any issue adding your home address?
- YES
- NO
Describe what problem you faced

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Registration Screens
Did you face any issue setting your password?
- YES
- NO
Describe the issue you had related to set your password

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Registration Screens
Where you able select your gender?
- YES
- NO

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Registration Screens
Did you face any issue setting your citizenship?
- YES
- NO
Describe issue

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Registration Screens
Did you continue without setting up the 2FA during the registration?
- YES
- NO
Did you face any issue setting your 2FA?
- YES
- NO
Describe issue

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Registration Screens
Did you receive the pairing code via SMS?
- YES
- NO
Where you able to pair your phone?
- YES
- NO
Describe issue

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Login testing
Where you able to login with username and password?
- YES
- NO
What issues did you faced?

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Login testing
Where you able to reset your password?
- YES
- NO
- Not tested
What issues did you faced?

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Login testing
Where you able to set the biometrics?
- YES
- NO
- Not able to test
Where you able to login with Biometrics?
- YES
- NO

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Login testing
Where you able to import your private keys?
- YES
- NO
Describe issue
How did you import it?
- QR Code
- Via textfield

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Login testing
Does a pop-up warning for private key safety appear?
- YES
- NO

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KYC
After login, where you able to switch to the bottom navigations without upgrading the KYC status?
- YES
- NO
Did the Alert to upgrade your KYC appears?
- YES
- NO

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KYC
Where you able to start upgrading your KYC status?
- YES
- NO

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KYC
Where you able to continue KYC upgrading without confirming that you have all docs available?
- YES
- NO

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KYC call with INTRUM
Where you able to scan your passport/ID during the KYC call?
- YES
- NO
Describe issue

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Starting call for KYC with INTRUM
Where you able to take a selfie during the KYC call?
- YES
- NO
Describe issue

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Starting call for KYC with INTRUM
Did you get an SMS-code for verification?
- YES
- NO
Describe issue
Was the received code added automatically to your verification field?
- YES
- NO

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Testing - Security
Where you able to enable 2FA?
- YES
- NO
Describe issue

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Testing - Security
Where you able to enable biometrics?
- YES
- NO
Describe issue

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Testing - Security
Where you able to export your private keys?
- YES
- NO
Describe issue

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Testing - Security
Is the displayed personal information correct?
- YES
- NO
Describe issue

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Testing Bank Information
Where you able to add your bank account?
- YES
- NO
Describe issue

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Testing Bank Information
Where you able to edit your bank account information?
- YES
- NO
Describe issue
Testing Bank Information
Where you able to deposit 25 CHF to Xallet trading account using your identifier code?
- YES
- NO
Describe issue

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Testing - Security
Where you able to change your password?
- YES
- NO
Describe issue

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Testing - Security
Where you able to change your currency?
- YES
- NO
Describe error

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Testing - Security
Where you able to change your phone number?
- YES
- NO
Where you able to change your email address?
- YES
- NO
Describe issue

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Autocompletion
Where the countries autocompleted?
- YES
- NO
Describe issue

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Testing - App Navigation
Where you able to navigate to the "Dashboard"?
- YES
- NO
Describe issue navigation "Dashboard"

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Testing - App Navigation
Where you able to navigate to "Send"?
- YES
- NO
Describe issue navigation button "Send"

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Testing - App Navigation
Where you able to navigate to "Receive"?
- YES
- NO
Describe issue navigation button "Receive"

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Testing - App Navigation
Where you able to navigate to "Activity"?
- YES
- NO
Describe issue navigation "Activity"

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Testing - App Navigation
Where you able to navigate to "Exchange"?
- YES
- NO
Describe issue navigation "Exchange"

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Testing - App Navigation
Where you able to navigate to the "Price feed"?
- YES
- NO
Describe issue "Price feed"

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Testing - App Navigation
Where you able to navigate to "Enhanced KYC" in the side-navigation?
- YES
- NO
Describe issue side-navigation "Enhanced KYC"

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Testing - app behaviour
Where you able to logout using the logout button?
- YES
- NO

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Testing - app behaviour
After 5 min of inactivity does an alert appear notifying you of your inactivity and logging you out of the application?
- YES
- NO
does it loges you out?
- YES
- NO

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Testing - app behaviour
Rate starting performance
Please enter a number from 1 to 10.
Rate screen switch performance
Please enter a number from 1 to 10.
Rate loading performance
Please enter a number from 1 to 10.

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Testing - app behaviour
Does the app rotate if you rotate your screen?
- YES
- NO

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